Skip to main content
All Collections
BatchLeads
BatchLeads

Articles to assist BatchLeads Customers

SMS / Text Messaging
Phone Manager
How to Edit or Archive an SMS Campaign
Reactivating a Completed Campaign
Exporting Lists by Response Status
Managing DNC & Suppressing Phones
Viewing a Campaign
Quick Replies
High Level SMS Campaign Walkthrough
How to Start an SMS Campaign from "Campaigns"
How to Eliminate Texting People Multiple Times
How to Clone a Prospect
SMS Inbox - Best Practices
How to Create a Follow Up SMS Campaign
How to Start an SMS Campaign - Best Practices
SMS Settings - What to Set Up To Start Texting
SMS Deliverability Best Practices & Keys to Success
SMS Opt-Out Keywords and Stop Words
Sending Messages from the App
Filtering Messages in Your Inbox
Flagging Messages in Your Inbox
Carrier Filtering Explained
SMS Sample Script
Acceptable Use Policy for Text Messaging
Texting in BatchLeads
SMS Eligibility Requirements
FAQs
Skip Tracing Pricing
How often is vacancy status updated on a property?
What is a Golden Address?
How do I export out No response received via SMS?
Can have more than one call forwarding number? Can each person have their own?
How updated is your vacancy information?
Why am I not receiving replies to messages?
How many phone numbers can I have per property?
Why is there a 160 character limitation on SMS message templates?
How do I change the call forwarding number for SMS?
Why does SMS show as currently disabled?
How can I set the timezone for my account or a campaign?
How much does each SMS text message cost to send?
What are Litigators
Why won't my message send?
When I run a campaign and mark leads DNC, will they be scrubbed as DNC from all future campaigns? Or do I run the risk of sending to them again?
If I put a number on the DNC in BLS, but then delete the contact, does the number stay on the DNC?
How are you guys handling uploading leads that have two owners? I’ve noticed the system by default only lets one property address and one owner.
I've noticed my delivery % has dropped to 40-50%. Why is this happening?
Can I delete the import logs?
How do I view the responses of the people we texted?
I want to know how I can start a campaign with a list I imported?
How can I delete an uploaded campaign list? I accidentally uploaded a list twice into the system
What is the daily SMS limit?
How do I remove released numbers from my Phone Manager?
What is the purpose of the Backup message?
What is the difference between vacant and newly vacant?
How do I check for duplicates in my list before skiptracing?
What if I don’t have the owner’s name?
What does Opt-out mean?
How to Change the List name?
Why are there addresses that I cannot import even if the addresses are correct?
Is there a skiptracing limit?
How to Change the Call Forwarding Number?
What initial SMS message has received the most response?
Why do I need 10 message templates?
How do I change my billing card?
How can I import Golden Addresses
How can I change a list name?
I get the error "List not imported. Reason: Not Valid USPS"
How can I cancel my BatchLeads subscription?
What services does BatchLeads provide?
Is it possible to get a refund?
Does BatchLeads have a mobile app?
What are the support hours for BatchLeads?
Rejected address? What does that mean?
Why is the validated address different from the original address?
How Do I Determine if a Suite or Apartment Number Is Valid?
What are CASS certified addresses?
Why Is Address Verification Important?
Address Validation & Verification
Can the Team Basic Plan be upgraded to the Team Plus Plan?
What is address standardization?
Skip Tracing with No Name or LLC Add to Batch leads
Direct Mail FAQs
When Will I Be Charged for Direct Mail Campaigns?
How do I initiate a single skip trace?
How long does it take to get my skip trace results?
I just submitted a skip trace but I made a mistake on the file. How can I stop the current skip trace?
Do you have any guidance for the data I'm going to import?
Do I need to check for duplicates in my list before running a skip trace?
Can I get mobile numbers only with my skip trace?
Can I submit my list for import with extra columns in it?
Can I provide two owners for an address I want to skip trace?
Should I submit my skip trace with the Mailing or Physical address?
What is the Phone Score?
Which address do we use to run a skip trace?
Do you skip trace entities, such as corporations or LLC's?
Where does BatchLeads get its data?
Why is the hit rate low for my imported data?
What is the format required for importing files?
Can I use the skip tracing service without a BatchLeads subscription?
Are my skip traced results scrubbed against the National Do-Not-Call database?
Why am I not seeing notifications in the mobile app?
How to Cancel your Trial Account