A lot of businesses placing high-volume calls will encounter issues when their numbers get flagged or blocked. These problems can interfere with businesses of all sizes, including SMBs and enterprises. If you place outbound calls, you’re at risk.

Auditing your outbound numbers helps ensure call visibility. It is thus an essential strategy for businesses that need to contact customers, clients, and leads.

Your business must prioritize data hygiene so you use the right phone numbers to contact the right people. Currently, that means scrubbing numbers against the National Do Not Call (DNC) Registry, the Reassigned Numbers Database, and your company’s internal do-not-call list. These steps help ensure that your contact center complies with federal and industry standards.

Additionally, lead list auditing helps boost your dialing reputation. In turn, that will make it easier for your representatives to reach contacts.

While lead list auditing has several benefits, it can require a lot of time and effort.

Advanced Phone Reputation makes the process easy by scrubbing lead lists and giving you compliance scores. You submit a .CSV file of your contacts, and Advanced Phone Reputation does the heavy lifting.

Ongoing spam calls have made consumers wary of unknown and flagged phone numbers. Everyone has experienced it. When you see a number flagged as “spam likely,” you ignore it to avoid annoyance and potential scams.

Contact centers must avoid this situation to ensure BatchDialer screens display accurate information. Auditing plays a critical role in establishing trust between your company and the people you want to contact.

Maintaining accurate BatchDialer information is often difficult, especially for organizations that don’t rely on the right technologies. But te benefits of BatchDialer accuracy make it essential regardless of how much work it takes.

When you audit your numbers for inaccurate flags and blocks, your company and brand can enjoy the following benefits.

BatchDialer accuracy makes consumers feel more comfortable answering calls from your outbound numbers. You can include rich call data (RCD) that provides much more than your phone number and company name. With RCD, BatchDialer can display your company logo, the department placing the call, the reason for placing the call, and more.

The more information you can give people, the more likely it is that they will answer your call.

Every interaction consumers have with your company affects your brand reputation. It becomes increasingly harder to connect with people when they associate your company name with spam calls.

Phone number auditing gives you opportunities to address inaccuracies. Over time, improved call visibility helps improve brand reputation. Someone who answers your phone calls is already closer to choosing you over competitors.

BatchDialer inaccuracies can significantly increase your contact center’s operating costs. With accurate BatchDialer information, your representatives can reach more people in less time.

But inaccurate information makes it more difficult for your employees to reach leads and customers. They will need to place more calls to reach conversion and customer service goals. That means spending more money on everything from payroll to equipment.

In some cases, carriers and third-party apps might prevent your calls from ever reaching their users. You can’t reach your business goals when you can’t connect with people. So, improving accuracy creates opportunities to lower operating costs while giving you more chances to generate revenue or improve customer services.

Seeing exactly what appears on BatchDialer screens gives you the most reliable way to monitor outbound numbers for flags and blocks. It also ensures that your contacts receive the rich call data that makes them more likely to answer calls.

BatchDialer Reputation’s Device Cloud service simplifies number auditing so your company can call leads with confidence.

With Device Cloud, you receive screenshots from real mobile devices connected to carriers (including Verizon, AT&T, T-Mobile, and Ting) throughout the country. You get proof that your outbound numbers display as intended.

As a BatchDialer Reputation user, you also get real-time insight into whether your numbers have been flagged or blocked. While your competitors look at key performance indicators that suggest flags or blocks, you receive instant notifications so you can act immediately.

When you do find inaccurate flags that discourage consumers from answering calls, you can rely on BatchDialer Reputation’s Number Redress and Remediation service to solve the problem. Instead of contacting several companies and asking them to remove problematic flags, a dedicated remediation manager will do it for you. Since those managers work with carriers, third-party apps, and analytics engines daily, they can often resolve issues quickly.